In this episode, Brendan Lee speaks with Charlotte Peverett, an experienced learning specialist and inclusion outreach coach, who shares her journey into teaching and special education. Charlotte discusses the significance of structures and routines in creating a safe and consistent learning environment. Charlotte also emphasises the importance of high expectations for all students and the role of teachers in preparing them for adulthood and functioning in society. In this conversation, Charlotte and Brendan discuss the importance of positive reinforcement and effective implementation of Multi-Tiered Systems of Support (MTSS) in schools. They also speak the role of leadership in planning and using data to drive improvement.